Our most commonly asked questions

It depends on the complexity of the website, usually for a single-page website it takes 1 to 2 weeks depending on how long it takes to gather all the content required for your website.

Yes! as over 60% of all website traffic comes from mobile it is essential that your new website is mobile friendly.

We use siteground for all our website hosting , they are a top performing hosting company and provide excellent site security and support, They have servers in Australia to which improves your website performance.

Yes, all our website plans provide website maintenance, we keep your website up to date and running smoothly, we also can do content updates and changes as requested by you.

We work closely with you to gather the required content as only you know your business and what you want to portray to your customers.

Yes, a website acts as your online presence and digital storefront, allowing potential customers to find and learn about your business 24/7. It provides credibility and legitimacy, as most consumers now expect even small businesses to have an online presence.

We will need you to provide content for your website and images, also logo and any business branding specifics for example fonts, colours etc.

As we are also a small business and know how hard it is to keep costs down to a minimum we try to provide the best experience available and at an affordable price. By keeping the initial site build to a smaller cost and having easy low cost monthly ongoing costs it makes running your business easier with no hidden extra costs over time.

Currently, we don’t have payment plans but will be looking into this shortly, also giving the option to pay quarterly, half-yearly or yearly with discounts.

Depending on the complexity, of the website it will vary please go to our website page and see our pricing plans.

Yes we can provide you a login to your website so you can make changes, but if this is not what you want or don’t feel comfortable we can do small changes or updates for no extra cost as its a part of the monthly costs.

Yes with all our website hosting plans we provide you with one email address, and charge an extra $5 per email address per month each email address has 1 gig of storage. But if you prefer to use your own email hosting that is entirely up to you.

A domain name is like the address of a house but for websites on the internet. It’s a human-readable name that helps people find and remember websites easily. For example, “protodesigns.com.au”. When you type a domain name into a web browser, it directs you to the specific website associated with that name.  We can organise a domain name for you as part of the website package or if you already have one we can use that as well.